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updating specific Dell drivers and Bios as soon as it becomes available I. Had tried all the other suggestions but this was what did it. with a controller when it must be done at the server locally 10yr Well. At that point it suddenly connected and everything seems to work. So I disabled that and re-enabled it, and held the button on the Charge HR, and suddenly a pile of new devices appeared in the device manager under Bluetooth: 3 copies of Bluetooth LE Generic Attribute Service, Charge HR, Device Information Service, Generic Access Profile, Generic Attribute Profile. Check under Devices and Printers in Windows 10 and 8, and under System in Windows 7. Checked that the properties on Microsoft Bluetooth LE Enumerator, and it said "Location: on Realtek Bluetooth 4.0 Adapter" which sounded promising. Device Manager is a control panel applet in Microsoft Windows OS. Tried disabling and re-enabling that several times, but no difference. Tried update driver on all 3, and it updated the driver for Realtek Bluetooth Adapter, but that didn't really make a difference. I opened the device manager and saw three bluetooth devices: Microsoft Bluetooth Enumerator, Microsoft Bluetooth LE Enumerator, and Realtek Bluetooth 4.0 Adapter. Unzipping the file on a local intranet webserver or handy usb key enables convenient updates for servers without fast Internet access to. Kept getting driver error in the Settings/Devices/Bluetooth screen. This download is a single self-contained compressed bundle copy of the entire driver repository and supports every Lenovo Server Family and Operating System indicted above. I had the same problem with my newish Windows 10 PC.